Real-world Use Case Examples
Respond to the challenges faced by patients and the study team during clinical trials
Dealing with Unexpected Symptoms
Participants don’t always know when to report new symptoms—especially if they aren’t listed in the informed consent.
Our AI assistant steps in at these critical moments, offering immediate, supportive guidance. Our AI assistant bridges that gap. When a patient experiences something like insomnia in the middle of the night, they can ask the chatbot whether it might be related to the trial drug. The assistant not only offers reassuring information but also reinforces proper protocol - encouraging symptom reporting.
This ensures safety signals aren’t missed and keeps communication channels open without burdening your team with after-hours calls.
Not every patient has a clear understanding of clinical trials - even after signing the ICF. Over 50% report the need to revise key information. They just do not have sufficient information on how their right are protected!
That’s where our platform steps in. We believe access to trusted, easy-to-understand answers shouldn’t depend on office hours. Participants can ask questions at any time, day or night and receive clear, reliable answers sourced directly from official study materials.
No more relying on memory or waiting for a callback from the study team. We make trial participation easier, safer, and more empowering—because every patient deserves to feel informed and supported.
General question about the clinical trials
Trial-related Lifestyle Restrictions
Participants often forget important lifestyle and dietary restrictions outlined in the trial protocol, which can affect both their safety and the quality of the study data.
Our AI assistant helps prevent this by providing timely, accurate answers when participants need them most. Whether they’re unsure about alcohol use or activity limitations, the chatbot delivers clear guidance based on the trial’s official materials. This reduces protocol deviations, supports participant safety, and minimizes unnecessary outreach to site staff.
Sponsors gain better data quality, stronger compliance, and more efficient trial execution.
Concerns about Study Procedures
Medical procedures like blood tests often cause anxiety or hesitation among trial participants, especially when the purpose isn’t clearly understood.
Our AI assistant offers clear, reassuring guidance to help participants feel more informed and comfortable. By answering questions in real time, it builds confidence and encourages better compliance with required procedures. This reduces unnecessary concerns, lowers the burden on research staff, and supports stronger engagement throughout the trial.
Sponsors benefit from improved protocol adherence, fewer missed procedures, and a more positive participant experience—all contributing to more reliable study outcomes.
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